If you forget the password for the system, contact Lorex Technical Support for assistance. The system prompts you to create a personal password, which you will use to connect to the system from now on. The first time you connect to your system, enter the default password specified in the Quick Start Guide. Ensure you are using the correct password when connecting to your system. Password not correctly entered in app.You can download the latest versions of client software from the product page for your system and you can download the latest mobile apps from the App Store or Google Play Store.

DO NOT disconnect the power cable or turn off the unit during firmware upgrades. The system will restart during the firmware upgrade process. dClick the Downloads button Right-click SurveillanceClient. e Double-click SurveillanceClientto install.

a cClick Downloadto download the plug-in for Safari. Your system will prompt you for firmware updates automatically if it is connected to the Internet. Install Lorex Client Software for PC from the CD or from a bEnter the IP Addressof your DVR into the address bar as shown. You must have the latest firmware version and software or mobile app installed to connect to your system.

Latest firmware is not installed on Lorex system OR latest client software is not installed on computer or mobile device.

If you still can't connect, the Ethernet cable might be damaged. Connect an Ethernet cable from the Lorex system's LAN or Ethernet port to your router, and turn your system on and off.

Lorex system is not connected to router.

Click here for more information on locating software downloads.Īudio Video Interleave (.avi) is a multimedia container format by Microsoft, and can contain both audio and video data in a file that allows audio-with-video playback simultaneously.

To view H.264, H.265, or MPEG-4 AVC files, download the Lorex by FLIR video player application available online for PC and Mac. H.264 / H.265 / MPEG-4 Part 10, Advanced Video Coding (MPEG-4 AVC)Īdvanced Video Coding formats are currently one of the most commonly used formats for recorded video. TIP: VLC Media Player is a free software, available from and is not supported by Lorex by FLIR. asf files, and is available for both Windows and Mac operating systems. asf file, use a third party media player such as VLC Media Player. These files can be played on most computers using readily available free software from the Internet.

Click here for more information on locating software downloads. dav file, download the Lorex by FLIR video player application available online for PC and Mac. dav or proprietary video files by default. There are 4 common file formats DVR / NVR systems use in video backups.Ĭertain models of DVR / NVR create.

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